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Jetsleeper Frequently Asked Questions

Welcome to our frequently asked questions page. Here you will find answers to common questions raised about our products and also the opportunity to ask more using our interactive form. Please see the items below:

How do you use the Jetsleeper?
Jetsleeper is a simple combination of hook, pillow, strap with velcro release. For instructions on how to use...(click the image below to enlarge)...

I am over 6ft 2 tall, how do you adjust the height of the pillow?
We have developed the hook with a 'nodule' that enables you to slide the pillow up and so adjust the height. See the above picture (click to enlarge) where note 2a gives more detail on how to adjust this height.

How do you fold the pillow back into the case?
The trick here is to fold the pillow across the hook and wrap everything around this. The folded pillow will then be the perfect size for the case. The below pictures will help explain this further (click the image below to enlarge)...

I don't like giving credit card details over the inetrnet. What can I do?
We do not take your credit card details. Payment is made via PayPal. If you would prefer to pay by cheque just contact us and we will be pleased to arrange this. We will not share any personal information with anyone.

I feel uncomfortable hooking the pillow over the back of my chair and disturbing the person behind me. What can I do?
This is natural. You are in an enclosed space with little room between those around you. This is the ideal time to make a new friend and ask them if they mind if you place the hook over the back of your chair. The point here is that it is your chair and so we've never heard of anyone complaining (we did hear that this brief conversation started a romance so give it a go!). Once done, the person behind you wont even notice you've done it. If they have trouble sleeping without a Jetsleeper® direct them to our website!.

How do you Clean the pillow?
We would recommend dry cleaning, however you can wash the pillow with soap and lUKe warm water, but it will require a long time to dry.

If you would like to ask us a question, please use the link below.

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